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FAQ
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Who delivers for GKSHARING?We use Royal Mail for our delivery service.
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Do you offer international delivery?Yes, we absolutely can. We deliver to over 25 countries worldwide, just select the Destination in the order summary.
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How much is the shipping fee?⦿ United Kingdom Tracked Shipping £6 ⦿ European Countries Tracked Shipping £18 ⦿ Asian Countries & Apac Tracked Shipping £25 ⦿ American Countries Tracked Shipping £25 ⦿ Middle East Countries Tracked Shipping £25
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Has my order been dispatched?As soon as your order has been dispatched you'll receive an email including your tracking information.
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Is there any custom and import charges?No,for the UK order. For outside UK please contact your local customs office before placing your order. they may be subject to import duties and taxes which will be levied when the order reaches the delivery address. You will be responsible for payment of any such import duties and taxes. We have no control over these charges and cannot predict their amount.
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How long do I have to return an item?You have to send it back within 14 days of receiving it for a full refund. (returned item must be in same condition as when initially received)
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Do you do free returns?Unfortunately, we don't offer free returns. All shipping costs are non-refundable.
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How long will it take for my refund?It can take up to 7 working days for us to receive your returned items. Once received, we aim to process them within 7 working days. You'll receive an email to let you know once this is done and the refund is issued.
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How to return faulty item?If for some reason any item/s are faulty please contact us first before return an item. Please provide the following detail: A description of the fault. Some images of the item so we can see the fault clearly.
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